CALCULATE
Take a look at your potential value you could realise with our specially designed calculator
FIND OUT HOW
Chat is now more important than ever
Studies show almost 80% of consumers prefer live chat over other service choices for the immediacy it offers
the new consumer preference - CHAT
Statically a staggering 77% of customers won’t make a purchase on a website that does not have a live chat facility
Chat is Dynamic & VERSATILE
Chat can be enabled across all your digital channels – from website, email to social media
Chat is now more important than ever
Businesses that are adopting Chat are realising a 40% increase in conversion rate and a 10% increase in average order value
the new consumer preference - CHAT
In our experience, between 6pm and midnight sees a peak in Chat generated reach, with a minimum 20% of these leading to a confirmed sale
Chat is Dynamic & VERSATILE
These days customers expect to have the same seamless experience regardless of the channel they contact you on – and the demand for chat functionality doubles when consumers access channels from their mobile device.
CALCULATE
Take a look at your potential value you could realise with our specially designed calculator
PACKAGES
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LIVE CHAT
LITE- Up to 120 chats per month
- 9 am – 11 pm coverage
- Monday - Friday
- 12 months agreement
- Fixed fee paid monthly in advance
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£300/per month$534 AUD/per month$384 USD/per month
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LIVE CHAT
SMALL- Up to 250 chats per month
- 9 am – 11 pm coverage
- Monday - Friday
- 12 months agreement
- Fixed fee paid monthly in advance
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£730/per month$1200 AUD/per month$900 USD/per month
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LIVE CHAT
MEDIUM- Up to 500 chats per month
- 9 am – 11 pm coverage
- Monday - Sunday
- 12 months agreement
- Fixed fee paid monthly in advance
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£1300/per month$1850 AUD/per month$1700 USD/per month
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LIVE CHAT
ENTERPRISE- Up to 1000+ chats per month
- 24hour coverage
- Monday - Sunday
- 12 months agreement
- Fixed fee paid monthly in advance
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PRICE ON APPLICATION
CALCULATE
Take a look at your potential value you could realise with our specially designed calculator
Research shows that:
- 42% of customers preferred live chat as their communication channel - JD Power -
- 72% of visitors who interacted through a “Live Chat” would not have made a purchase if chat had not been available - Randem Group -
- 52% of customers said having the ability to talk to a live chat advisor was one of the most important features a company could offer - Randem Group -