OUR PRINCIPLES

We're passionate about improving the efficiency and engagement throughout the entire customer experience. Our Principles are what we value in how we work, and serve as a compass for how we behave in the world.
  • PASSION
    PASSION
    What we do, we do well.
  • FOCUS
    FOCUS
    Be ambitious and efficient.
  • CUSTOMER SERVICE
    CUSTOMER SERVICE
    Put the customer first at all touchpoints.
  • DIRECTION
    DIRECTION
    Courage to shape a better future.

WHO ARE WE?

Established in 2006, RANDEM is a global organisation with international offices in Australia, UK, India and Lebanon. We work with multi-channel and global B2B and B2C organisations looking to launch, enhance or transform their digital capability, reach new markets and scale up with powerful ecommerce and operational technologies.

Our sector experience is diverse and incorporates Retail, Medical, Automotive, Food/Beverage and Lifestyle. The unique methodology we apply is attracting the interests of organisations globally.

At RANDEM we are more than a delivery and managed services partner, we entrench ourselves as a core part of our clients team. Unlike other providers, our targets are not just measured by social interaction like views, ‘likes’ or traffic;

instead monetary KPIs derived around our clients financial performance and targets, motivate us to push internally and externally to reach these shared outcomes.

Our global structure enables us to work across diverse timezones and geographies, while providing extended communication capabilities, quality interactions and a true omnichannel experience to your customers.

OUR CREDENTIALS


  • Elite
  • Hubspot Platinum
  • International Partner Of The Year
  • ISO
  • ISO
  • Paypal
  • Hubspot Sydney